In Mumbai, a Blinkit delivery boy touched a woman's breast while delivering a parcel. The woman complained, and after the video surfaced, the company canceled the driver's contract, and Mumbai Police initiated an investigation.
Mumbai: A woman has made serious allegations against a Blinkit delivery boy, claiming he inappropriately touched her while delivering a parcel. Video footage of the incident went viral on social media, showing the delivery boy touching the woman's breast while handing over the parcel and taking payment.
The woman immediately stepped back to ensure her safety and recorded the incident. She then shared the video on the social media platform X (formerly Twitter), tagging Blinkit and Mumbai Police to ensure appropriate action.
Blinkit's Action on Woman's Complaint
The woman stated in her post that Blinkit did not take appropriate action on the initial complaint. The delivery boy was only given a warning, while the seriousness of the incident was overlooked. The woman tweeted, “This is what happened to me today while ordering from Blinkit. The delivery boy inappropriately touched me. This is unacceptable.”
The delay in the initial response and inadequate action raised questions about whether customer and women's safety are given sufficient priority on the platform.
Strong Action Taken After Video Evidence
After the video evidence became public, Blinkit terminated the delivery boy's contract and banned him from the platform. The company stated, “We regret this incident. Necessary action has been taken as discussed. We are always available for any further questions or assistance.”
This step made it clear that the platform took serious action only after evidence was presented, thereby highlighting a focus on customer and women's safety.
Mumbai Police Also Took Cognizance
Mumbai Police responded to the woman's tweet, stating, “We have followed you. Please share your contact details in DM.” This move by the police indicates that the administration is showing proactivity in safety matters.
Social media users gave mixed reactions to the incident. Most supported the woman and demanded strict action against the delivery driver. However, some users suggested it might have been accidental, sparking debate and discussion.
Social Media Users' Reactions
Social media users, after watching the video, stated that it was clear the delivery boy intentionally touched the woman, and her hesitation was clearly visible.
Some users also suggested that in such cases, it is extremely important to secure evidence and file a complaint immediately. The incident also highlighted the critical need to ensure women's safety on online delivery platforms.
